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In October 2012 the Toyota dealership in St Augustine, Florida, entered  Chapter 11 administration and the court appointed a chief restructuring officer from workout specialists DSI Inc..  According to the local Orlando district bankruptcy court, the owners had got into trouble a...

Jonathan M. Bernard and Sara Hasson   The Hispanic community today accounts for over 52 million people in the United States, or 17 percent of the entire U.S. population. The Census Bureau projects that by 2020, there will be nearly 66 million Hispanics in the country, accoun...

General Motors doesn’t use a big stick to encourage its dealers to employ the Essential Brand Elements program at their stores.  It uses a big carrot – big payments to stores that have meet the EBE requirements.“In Fremont alone we had nearly $90,000 (in payments) in the fourth ...

Toyota Motor Sales USA doesn’t seem to be in a  hurry to make all of its 1,233 U.S. dealers renovate in line with its Image USA II program.  The program was launched in 2004 and by the end of 2012 only 53% of Toyota’s dealerships were Image USA II compliant.   The s...

By Nancy Phillips  As a result of the most recent crises in our industry, the surprising number of dealers that began contemplating selling are just now emerging from hibernation to act on their desire to divest. Dealers don’t sell in a comatose market unless forced, because th...

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